2277's Privacy Policy — Your Data, Your Rights

2277 (bundles.io) is a trusted online gaming and betting platform in Bangladesh. We believe your personal data belongs to you — and protecting it is our core responsibility. This Privacy Policy ("Policy") explains how 2277 collects, stores, uses, and safeguards your information.

This privacy policy applies to 2277's website, mobile application, and all related services. By registering with 2277, using our services, or accessing our platform, you are deemed to have consented to the data practices described in this policy.

If you are under 18, do not use 2277. We do not knowingly collect any information from minors.

2277 collects two types of information from you — what you provide directly and what is collected automatically.

2277 collects your information through various methods — each transparent and secure.

• Registration Form: Information you provide directly when creating your account.
• KYC Verification: Information collected from documents submitted for identity verification.
• Payment Processing: Transaction details from the payment gateway during deposits or withdrawals.
• Cookies & Tracking: Data collected automatically while you browse the website.
• Support Contact: Information provided when contacting support via chat, email, or phone.
• Third-Party Verification Services: Information from authorized agencies for identity verification or fraud prevention.

2277 uses your data only for specific, legitimate purposes. We never violate your privacy policy for unnecessary or unauthorized reasons.

• Account Management: Account registration, login, profile updates, and account security.
• Service Delivery: To operate gaming, betting, lottery, and other services smoothly.
• Payment Processing: Processing your transactions securely and keeping your balance up to date.
• Fraud Prevention: Detecting unusual activity to keep your account protected.
• Legal Obligations: Compliance with Anti-Money Laundering (AML) regulations and responsible gaming requirements.
• Customer Support: Addressing your questions, complaints, and issues.
• Service Improvement: Analyzing usage patterns to improve service quality.
• Promotional Communications: Sending you bonuses, offers, and promotions with your consent.

2277 never sells your personal data. However, in limited circumstances, certain information may be shared with trusted parties:

• Payment Processors: Mobile Pay, Nagad, Rocket, and other approved payment gateways — used solely to process transactions.
• Identity Verification Services: Licensed third-party providers for KYC verification — used solely to confirm your identity.
• Technology Service Providers: Cloud storage and cybersecurity providers — bound by strict confidentiality agreements.
• Legal Authorities: Disclosure of information in response to a court order or a lawful request from a regulatory authority.
• Responsible Gaming Organizations: Limited data sharing with partner organizations for the prevention of problem gambling.

2277's website and app use cookies and similar tracking technologies. These help enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences (such as language and theme).
• Analytics Cookies: Collects site usage statistics to help improve our services.
• Marketing Cookies: Used to show you relevant offers based on your interests. You can turn this off at any time.

You can disable non-essential cookies through your browser settings. Please note that doing so may limit the functionality of certain features.

To safeguard your data, 2277 has adopted technical and administrative measures that meet the highest industry standards.

• 256-bit SSL/TLS Encryption: All data transfers are carried out through encrypted channels.
• Two-Factor Authentication (2FA): Use 2FA to add an extra layer of security to your account.
• Firewall & Intrusion Detection: Advanced systems are active around the clock to prevent unauthorized access.
• Regular Security Audits: Regular security audits are conducted by external specialist teams.
• Trained Staff: Only authorized personnel can access your data, and only when strictly necessary.
• Data Backup: Regular encrypted backups ensure your data is never lost.

As a 2277 member, you have a number of important rights over your personal data.

2277 does not store your data indefinitely. Specific retention periods are defined for each type of information.

• Account Information: For the duration your account is active, and for a minimum of 5 years after closure — as required by law.
• Transaction Records: 7 years from the date of the last transaction — in compliance with Anti-Money Laundering regulations.
• KYC Documents: 5 years after account closure — as required by regulatory obligations.
• Support Contact: 3 years from the date of contact — in case of potential disputes.
• Marketing Preferences: You will be removed from marketing lists promptly after opting out.
• Browsing Logs: Up to 90 days — for security monitoring purposes.

Once the retention period expires, data is securely deleted or anonymized.

2277 may update this Privacy Policy from time to time. Changes may be made due to legal requirements, new service launches, or security improvements.

• You will be notified of significant changes via your registered email or through a notification on the platform.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
• You can verify you have the latest version by checking the "Last Updated" date at the top of the page.
• If you do not agree to the changes, you may request to close your account.

For any privacy-related questions, requests, or concerns, don't hesitate to reach out. Our dedicated privacy team is ready to help.

Your privacy is not just a legal obligation to us — it is at the heart of our values. Thank you sincerely for trusting 2277.